Google Buzz -- a further rant
Mar. 6th, 2010 10:13 amThis morning is the first time that I've had both time and functioning brain since Google launched their shiny new "all your privacy are belong to us" service. I hadn't explicitly intended to do some slash and burn on the thing, but it was also the first time since then that I'd done my regular check round my various specialist Gmail accounts to see that they are running smoothly. Since I hadn't logged into the zine publisher account at all in the last couple of months, the first thing I'm greeted with there is the Buzz welcome splash screen.
It's *still* heavily slanted to making it as easy as possible to accept it and as hard as possible to escape from, although it's not as actively deceptive as it was. But what I find really, really annoying is that it won't tell me anything about how to use it (or not use it, as the case may be) unless I am either willing to sit through some @#$%^ing video, or do some digging to find the help text without having to watch the video first. What looks like it might be a link to non-video turns out to be a link to a page with some inane "look at the cool things you can do" text, and that video again. They really want you to watch that video.
Do Not Want.
Let me say that again.
DO NOT WANT.
What *is* it with this insistence on making new users sit through videos, instead of giving them the text? I could read and absorb several pages of help file in the time it takes them to get through the chirpy "hi, this is a wonderful new thing and I'm going to tell you how wonderful a thing it is!!!" Why am I required to sit through some linear, slow experience that does not actually tell me what I need to know?
Yes, I know that a lot of their target market prefer or need a video, and preferably a dumbed down video. Fine. Let them have it. But some of us are wired to find it easier to take in information as text. Please, please, please give us a "skip the video" link that takes us straight to the text version of the "read me first".
And when I get to the settings -- oh look, it still defaults to showing your follower/following lists to the world. You have to make an active choice to turn on privacy, or it'll display that stuff as soon as you post your first Buzz.
[headdesk]
This is a tool I might have actually found useful if it had not been a continuing display of disrespect for user privacy. I cannot trust this thing not to start disgorging information that should not be public without explicit opt-in authorisation, and thus I cannot use it.
It's *still* heavily slanted to making it as easy as possible to accept it and as hard as possible to escape from, although it's not as actively deceptive as it was. But what I find really, really annoying is that it won't tell me anything about how to use it (or not use it, as the case may be) unless I am either willing to sit through some @#$%^ing video, or do some digging to find the help text without having to watch the video first. What looks like it might be a link to non-video turns out to be a link to a page with some inane "look at the cool things you can do" text, and that video again. They really want you to watch that video.
Do Not Want.
Let me say that again.
DO NOT WANT.
What *is* it with this insistence on making new users sit through videos, instead of giving them the text? I could read and absorb several pages of help file in the time it takes them to get through the chirpy "hi, this is a wonderful new thing and I'm going to tell you how wonderful a thing it is!!!" Why am I required to sit through some linear, slow experience that does not actually tell me what I need to know?
Yes, I know that a lot of their target market prefer or need a video, and preferably a dumbed down video. Fine. Let them have it. But some of us are wired to find it easier to take in information as text. Please, please, please give us a "skip the video" link that takes us straight to the text version of the "read me first".
And when I get to the settings -- oh look, it still defaults to showing your follower/following lists to the world. You have to make an active choice to turn on privacy, or it'll display that stuff as soon as you post your first Buzz.
[headdesk]
This is a tool I might have actually found useful if it had not been a continuing display of disrespect for user privacy. I cannot trust this thing not to start disgorging information that should not be public without explicit opt-in authorisation, and thus I cannot use it.